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Frequently asked questions

  • Our reception is located at Sanatorievägen 4, 432 53 Varberg.

    Opening hours:
    Monday – Thursday: 8 AM – 8 PM
    Friday: 8 AM – 10 PM
    Saturday – Sunday: 8 AM – 8 PM

  • Check-in is done through the app, which you download before arrival. Your accommodation is guaranteed to be available from 3:00 PM on the day of arrival.

    Check-out is completed digitally via a link sent to your email, no later than 11:00 AM on the day of departure.

  • Linen set and final cleaning are always included in the price – for a simpler and more comfortable stay. This applies to all our accommodations.

  • Pets are welcome in selected beach houses and beach apartments for an additional fee. Pet-friendly accommodations can be selected directly during the booking process.

  • On the corner of the service building, there is a hose to rinse off surfboards, bikes, or sandy feet.

  • We rent out bicycles by phone or email – or directly at the main reception on Sanatorievägen. Helmets and baskets are also available if needed, and we’re happy to help pump the tires.

  • Our main reception is located at Sanatorievägen 4.

    Opening hours:
    Monday to Friday: 11:00–20:00
    Saturday and Sunday: 08:00–20:00

    You are warmly welcome to visit us in person to make payments or ask questions.

    Can we contact you in other ways?
    Yes, we are available by phone every day between 08:00 and 20:00 throughout the winter.

THE FINE PRINT

1. Lessor

ApelvikStrand AB, organization number 55 69 43-20 56, Surbrunnsvägen 2-8, 432 54 VARBERG, SWEDEN, is the contracting party and responsible for bookings.

Tel: +46 340 86828

Email: info@apelvikstrand.se

2. General Terms

2.1. To enter into a booking agreement, you must be 18 years old at the time of booking. If you are staying with others without a guardian, all of them must be 18 years old at the time of stay. Children staying with guardians are exempt from this requirement.

2.2. Our accommodations are only intended for recreational purposes or corporate stays. Permanent residency is not allowed.

2.3. The booked accommodation may only be used by the number of people stated at the time of booking, or otherwise agreed with the lessor.

3. Validity of the Booking

3.1. Verify the booking confirmation/invoice. You are responsible for ensuring the details are correct. If there are any errors, contact ApelvikStrand immediately.

3.2. The booking is binding for both parties when the registration fee (see below) has been registered with the lessor.

4. Payment

4.1. For bookings via email, social media, or phone, a service fee of SEK 100 is charged. ApelvikStrand does not charge any service fee for bookings made online.

4.2. The payment is divided into a registration fee and a final payment. The registration fee amounts to 10% of the accommodation cost, and any cancellation protection or a minimum of SEK 500 of the accommodation cost. The registration fee must be received by ApelvikStrand AB no later than 10 days after booking. The final payment must be received by ApelvikStrand AB no later than 40 days before arrival.

4.3. If the booking is made less than 40 days before arrival, the entire amount must be paid no later than 10 days after booking.

4.4. If the booking is made less than 10 days before arrival, the entire amount must be paid at the time of booking.

4.5. If there is a change to an existing booking, the lessor has the right to charge a fee of SEK 150.

5. Cancellation

5.1. The Distance Selling Act (2005:59) has an exception for accommodation agreements, and therefore, you cannot cancel an agreement for renting a cabin or apartment.

5.2. Cancellation protection can be purchased for a fee of SEK 300 per accommodation unit. With cancellation protection, cancellation can be made up until the arrival date, provided that the conditions in 5.2.1 - 5.2.3 are met.

5.2.1. You or a close relative have become ill or suffered a fatality or accident.

5.2.2. A serious event that could not have been foreseen at the time of booking affects the home or family (the booker, the booker's spouse/partner, family registered at the same address, or fellow traveler).

5.2.3. You are prevented from utilizing your booking due to unemployment or new employment.

5.3. Cancellations must be made directly to ApelvikStrand AB. When using cancellation protection, ApelvikStrand AB retains the payment made for cancellation protection and any service fees.

5.4. When invoking reasons according to 5.2.1-5.2.3, such events must be substantiated with documentation from, for example, a doctor, authority, insurance company, or similar.

5.5. If cancellation is made with cancellation protection, a refund will be issued no later than 10 days after ApelvikStrand AB has received the necessary documentation and account details for the refund.

5.6. In case of cancellation without cancellation protection, a cancellation fee will be charged as follows:

5.6.1. For cancellation more than 40 days before arrival: 10% of the total booking price.

5.6.2. For cancellation 39-8 days before arrival: 25% of the total booking price.

5.6.3. For cancellation 7-2 days before arrival: 75% of the total booking price.

5.6.4. For cancellation 1-0 days before arrival: 100% of the total booking price.

6. Special Terms for Self-Catering Cottages/Apartments

6.1. The guest is responsible for taking care of the accommodation and following ApelvikStrand AB's rules. The guest is responsible for any damages that occur to the accommodation or its inventory. Rules are provided further down this page.

6.2. You are responsible for damages that occur to the accommodation or its inventory.

6.3. Unless otherwise stated on the confirmation or invoice, cleaning, bed linen, or towels are not included.

6.4. Unless otherwise stated on the confirmation or invoice, the accommodation must be cleaned before departure. A checklist will be provided upon check-out. If the accommodation is left uncleaned, you will be charged for cleaning afterward.

6.5. ApelvikStrand AB has accommodations where pets are allowed, and accommodations where pets are not allowed. It is the guest's responsibility to inform ApelvikStrand AB if they intend to bring pets at the time of booking and ensure that the booked accommodation allows pets.

6.6. ApelvikStrand AB does not guarantee that the accommodation is allergen-free.

LESSOR

The responsible lessor is ApelvikStrand AB.

Frequently asked questions

  • Our reception is located at Sanatorievägen 4, 432 53 Varberg.

    Opening hours:
    Monday – Thursday: 8 AM – 8 PM
    Friday: 8 AM – 10 PM
    Saturday – Sunday: 8 AM – 8 PM

  • As a guest, you have access to free parking. Each beach apartment has its own parking space, clearly marked with the same number as your accommodation.

    If you need additional parking spaces, a limited number are available. These cannot be reserved in advance and can be easily paid for via the EasyPark app. The price is 120 SEK per day.

    For guests driving electric cars, there are four charging stations on site. Payment is made conveniently through the InCharge app.

  • Check-in is done through the app, which you download before arrival. Your accommodation is guaranteed to be available from 3:00 PM on the day of arrival.

    Check-out is completed digitally via a link sent to your email, no later than 11:00 AM on the day of departure.

  • Linen set and final cleaning are always included in the price – for a simpler and more comfortable stay. This applies to all our accommodations.

  • Pets are welcome in selected beach houses and beach apartments for an additional fee. Pet-friendly accommodations can be selected directly during the booking process.

  • On the corner of the service building, there is a hose to rinse off surfboards, bicycles, or sandy feet.

  • We rent out bicycles by phone or email – or directly at the main reception on Sanatorievägen. Helmets and baskets are also available if needed, and we’re happy to help pump the tires.

  • To book, call us at 0340-86828.

Do you still got questions?

Our reception is available to answer your questions.

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